Westfalen AG
Industrieweg 43
48155 Münster
Tel. 0251 695-0
E-Mail: info(at)westfalen.com
Registergericht Münster HRB 186
USt.-Id.-Nr. DE 12 61 17 135


Dr. Thomas Perkmann (Vorsitzender)
Dr. Meike Schäffler
Jesko von Stechow

Supervisory board

Wolfgang Fritsch-Albert (Vorsitzender)

Responsible in terms of § 18 MStV

Contact Person Corporate Communication/Press:

Verena Gölkel
Leiterin Unternehmenskommunikation
Industrieweg 43
48155 Münster
E-Mail: redaktion(at)westfalen.com
Tel. +49 (0)170 9332585

Contact Person Digital Marketing/Website:

Christina Deiters
Digitales Marketing, Website-Managerin
Industrieweg 43
48155 Münster
E-Mail: digital-marketing(at)westfalen.com
Tel.: +49 (0)251 695-682

Consumer arbitration

Arbitration board for consumers within the meaning of § 13 BGB:
To settle disputes about the connection to the supply network, the supply of line-bound energy and the measurement of energy, consumers can apply for arbitration proceedings at the Arbitration Board Energy e.V. The prerequisite for this is that you have first contacted our customer service and no satisfactory solution was found. Participation in this process is mandatory for us.

Schlichtungsstelle Energie e.V.
Friedrichstr. 133
10117 Berlin
Telefon: 030-27 57 24 00

In addition, we do not participate in consumer dispute settlement procedures. In addition, the Consumer Service of the Federal Network Agency provides information about the applicable law, your rights as a household customer and about dispute resolution procedures for the electricity and gas sectors.

Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen Verbraucherservice
Postfach 80 01
531052 Bonn

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at www.ec.europa.eu/consumers/odr. The OS platform is intended to serve as a contact point for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts.


The information on these websites is constantly checked and updated by us. Despite all care, information may have changed in the meantime. A liability or guarantee for the topicality, correctness and completeness of the information provided can therefore not be assumed. We reserve the right to change or update the information on this website at any time and without prior notice. This also applies to improvements and/or changes to the products or programs described on this site. Our website contains links to other websites. Westfalen AG is not responsible for the content of these websites and the observance of data protection regulations by the operators of these websites.

Copyright and Trademark

All texts, images, graphics, animations, videos, sounds and other content on this website and their arrangement are protected by copyright and other protective laws. The content mentioned may not be reproduced, modified or used in other electronic or printed publications without the prior express consent of Westfalen AG. Unless otherwise stated, all trademarks are protected under trademark law, in particular trademarks and logos of Westfalen AG. The patents and trademarks presented on this website are the intellectual property of Westfalen AG.

gender-appropriate language

In the case of a group of people that includes several genders, we usually only use the masculine form. Of course, all genders (m/f/d) are addressed.

Web Design, Conception and technical implementation

grips IT
Bloherfelder Str. 189
26129 Oldenburg

Photo credits

Getty Images
140690667, 1287672547, 548554503, 187472350, 112230950, 200173748-001, 1215568695

Adobe Stock
189161901, 191237707, 298112087, 431943982, 92159468, 347718892, 451135682, 235086567, 83962994, 240946602